Q. What is a pre-order?
A. To put it simply you are buying a shirt that has not yet been printed. Our pre-orders usually last 3-4 days, in that time you can order any size, sleeve length or colour combo you desire. As soon as the pre-order ends we will send over the details to our printer. Within the next thirty days we will receive your pre-ordered items back from the printer and get them packed up and on their way to you.
Q. How long for order to arrive?
A. As soon as you receive an email confirmation that your order has been shipped you can expect to wait 2-3 days (UK) 1-3 weeks (EU) 2-4 Weeks (Rest of World).
We know waiting for a parcel sucks but the best things come to those who wait.
Q. Do you provide package tracking details?
A. We do not provide tracking detail at the moment (hoping to change this very soon) but we have access to all the the tracking details if needed.
Q. How do I get in touch with you about a problem with my order?
A. Please e-mail us at email@example.com if you have any problems with your order. There is only two of us at Pizza Eaters so please be patient but we always respond as quickly as possible.
Q. I live outside of the UK, why is postage so expensive?
A. I don’t know. We don’t make any extra cash on postage, it is just really expensive to send stuff around the world.
Q. What measurements are your shirts/hoodies etc?